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“A beautiful piece of work that had its beginnings on Sunday 12th September 1965 and which will remain a beautiful monument of solidarity on the island. ”
Mgr Michael Azzopardi

Terms & Conditions

 

 

Contents

 

1.      User Agreement: Terms & Conditions


2.      Registration and use


3.      How to Register


4.      IMPORTANT: Procedure for winning Bids


5.      Actions on Abusing Users


6.      Dues


7.      Payments


8.      The Bidding Agent


9.      Prohibited Articles


10.    Content


11.    Notification Mails from our Website


12.    Privacy


13.    Legal disputes


14.    Liability


15.    System Availability


16.    How to Cancel Membership


17.    Cancel a Bid


18.    General


19.    Contacting us

 

 


 

 

1.            User Agreement: Terms & Conditions

 

Welcome to the Auction website of Dar Tal-Providenza. By virtue of the following any natural or legal person, who registers, uses, bids or purchases an item, shall be entering into a contractual agreement with Dar Tal-Providenza, which is reflected in these ‘Terms and Conditions’, and hereinafter regulated as such. The users shall themselves be responsible for their bids, and as such bind themselves to honour such bids, inter alia by paying any amounts stipulated in return for the items auctioned or sold on this website.

 

Thus before one becomes a member and a bidder of this website, one must read and accept all of the terms and conditions in, and linked to, these User Agreements and the Terms and Conditions. By accepting this User Agreement and Terms and Conditions, the User shall enter into a legally binding agreement between himself/herself and Dar Tal-Providenza, for all intents and purposes of the law.

 

While using this website, users shall not:

    • post, list or illegally try to upload content or items in or of an inappropriate nature;
    • fail to deliver payment for items purchased, unless the user has either cancelled the bid (see Cancel a Bid) or has clear and good motives, such as typographical errors, that could mislead the sale of an item.
    • manipulate the price of any item or interfere with the listings;
    • take any action that may undermine the bidding or selling process;
    • distribute viruses or any other technologies that may harm the website of Dar Tal-Providenza;
    • copy, modify, or distribute rights or content from this website, or otherwise inappropriately use Dar Tal-Providenza trademark and logo;
    • harvest or otherwise collect information about users, including email addresses, without their consent.

 

If one is registering as a business entity, such representation means that the user has the authority to legally bind that entity. If as a User one is bidding as a business, one must also comply with all applicable laws relating to online trading.

 

On the other hand, Dar Tal-Providenza will ensure its users that:

    • it will not breach any laws, or sell any counterfeit items, or otherwise infringe the copyright, trade mark or other rights of third parties;
    • It will sell items donated or given to it and use the information given by the donators, without being obliged to make any background checks, relying solely on the generosity and truthfulness of its benefactors;
    • It will not fail to deliver items purchased by the user, unless the user fails to meet the posted terms and conditions, or the item was damaged or stolen while still in our possession – see Payments;
    • It will not circumvent, change or manipulate the simple fee structure in use, and the User will always pay the displayed final price. There will be no other additional costs unless required by the Laws of Malta, or if the User decides to make a further donation to Dar tal-Providenza;
    • It will not post false, inaccurate, misleading, defamatory, or libellous content (including personal information);
    • It will not transfer your account details and user ID to another party without our consent;
    • It will not distribute or post spam, unsolicited or bulk electronic communications, chain letters, or pyramid schemes;

Dar Tal-Providenza reserves the right to limit user activities on this site (including, without limitation, restricting and in extreme cases cancelling any number of items a user may bid for), if Dar Tal-Providenza thinks that such restrictions will improve the security of the website or reduce Dar Tal-Providenza’s other user’s exposure to financial or other liabilities.

 

Dar Tal-Providenza also reserves the right to cancel unconfirmed accounts or accounts that have been inactive for a long time or to modify or discontinue suspicious accounts and account holders that cannot be communicated with over a period of time to verify their account details. As a user one also agrees not to hold Dar Tal-Providenza responsible for any loss one may incur as a result of these actions being taken.

 

No agency, partnership, joint venture, employee-employer or franchiser-franchisee relationship is intended or created by this Agreement. 

 

2.            Registration and use

 

To bid on this website, one must register or log on as a user. One can register legal and competent natural persons. Minors may not use the this site. The application itself is free. By registering the User enters in a contract whereby which he or she agrees to all the "Terms and Conditions". The data provided by the user must be truthful and complete. If there is a change in the data, the user is obliged to correct them promptly. When registering the user’s username will be one’s email, and password can be selected. The username will not be shown on the system and instead a Bidder’s number will be seen, that will keep the User’s anonymity to other Users and need not be remembered, as the system will remember it for you once one registers. The password must be kept secret. If the username or password have been forgotten or misplaced by the respective users one can ask the system to send an email with a reminder, if the security questions set in when registering are replied to correctly. A user, is in principle free to open multiple accounts. Violations of any regulations will result in exclusion from the Dar Tal-Providenza website. These policies help to create a safe, fair and enjoyable environment for all users. As a buyer, a user is responsible for reviewing, understanding and accepting these policies, as well as all applicable laws and regulations outlined in the User Agreement.

 

The User is responsible for his/her account and shall be responsible for any bid affected in the name of that account. Any representation to that effect through any bid through that account that was not authorised by the User shall not be acknowledged by Dar Tal-Providenza and shall not be deemed valid, if Dar Tal-Providenza is informed as soon as this misrepresentation is identified by the User.

User identity is a building block of the trust on this website between members and Dar Tal-Providenza, and as such is treated with the utmost importance. Users on the other hand are expected as members to do the same. As such, users:

 

    • can't misrepresent their identities.
    • must always provide valid and complete contact information.
    • for everyone's safety, members are never permitted to publish the contact information of other members in an online public area.
    • Every membership must always have a valid email address and a telephone number to be contacted on until the end of the auction.
    • Users must be at least 18 years old and are able to pay for items they commit to buy (either by winning the item or using Buy it now).
    • The Users will not make any unreasonable demands to Dar tal-Providenza, or taking advantage of our protection systems.
    • Users will not bid on or buy an item when they don't meet the terms as outlined in the item listing, or bid or buy with the intention of disrupting a listing.

 

If any Users get to know or are aware of any policy breach, they are requested to report this via email to Dar Tal- Providenza on auction@dartalprovidenza.org  

Multiple emails about the same case slows any possible investigation. Due to privacy issues, it is not possible for Dar Tal-Providenza to discuss the results of any investigation but it will investigate any reported abuse. However whether action or not is taken will be solely up to the discretion of Dar tal-Providenza. 

 

 

3.            How to Register

 

In order to buy items or bid for items on our website and thus become a User, one must register first.

 

    • On clicking ‘Register’, you are first asked for your Name and Surname, Identity Card Number, and whether you are a private User or bidding on behalf of others. In case you are not Maltese, then the system will ask you for your passport or driving licence number and its expiry date.
    • You will then be asked for your email – this will become also your log in username. You then enter your date of birth and full detailed address. In case you are working on behalf of a 3rd party, please enter their details.
    • You are the asked to write your phone number and your mobile number.
    • You will then be asked a security question so that when you forget you password we can verify your identity.
    • You will be then asked to read and approved the Terms & Conditions statement and the User Agreement. If you do not agree you cannot proceed with the registration.
    • After that you will be asked to respond to an email that will be sent to you.

 

Your registration to be completed then requires the next step

 

    • Check your inbox and once you receive an email from us, click on the appropriate link which will ask you to choose, and then reconfirm your password. One cannot use the username as a password.
    • At this point you will be given a Bidder Number – this will be the only reference to you to preserve your anonymity and privacy, and any bid made by you as a User will be registered under this number.

 

Once this is done you are directed to the Main Home page but as a User not as a first time visitor and as such can bid on any auction or item available at the time

 

Alternative methods of making a bid during the Auction on the 1st January.

 

During this annual auction, bids can also be accepted by phone (which will be advertised and notified during the auction) or in person at Dar Tal-Providenza where the Auction will be held. Persons making a bid by phone or in person will still require to register their details as per items 1, 2 and 3 above, and all Terms & Conditions listed in hereunder are also applicable.

 

Registering when bidding by phone or in person needs only to be done once, as details will be taken and a reference will be given to the bidder to enable quick and multiple bids, as the case may be. However there is a limitation when bidding by phone or in person that needs to be taken in consideration. Bidding lines will be disconnected 15 minutes before the end of the auction. This is because the Auction has a precise time when it finishes and from experience phone calls keep coming in after the end of the Auction. As it is physically impossible to be able to register a bid by phone in the last few minutes, phones will be de-activated 15 minutes before.

 

Persons bidding personally on the day can do so at the Auction desk. Registration is mandatory and once this has been done and then during the day any number of bids can be made on any item in the Auction. As the same issue with the phone bids may be experienced, during the last 30 minutes of the Auction, a special sealed box will be made available. Bidding sheets will be made available to anyone present and up till the end of the auction bids can be entered into this box against any item available. To assist these bidders, a screen with the latest bids will be available to show the latest bid registered online, so bidders can enter bids up till the end of the Auction. When the Auction ends, the sealed box will be immediately retrieved and bidding will be officially closed.

 

Bids done by phone or in person that are not in line with section 8 of these Terms & Conditions will automatically be requested to correct their bid by the Auction Administrators, as otherwise their bid cannot be entered. If this is not accepted by the bidder bidding by phone or in person, then the bid is disqualified automatically, and cannot be registered.

 

4.            IMPORTANT: Procedure for winning bids

 

At the end of the Auction, all items will have their bidding status as SUSPENDED. This will allow the Auction Committee to review the final bids entered in the Hall against the bids online. Bids entered by phone would have already been registered and entered before the end of the Auction.

Once this data is entered in the system then the following procedure will be followed:
1. If any items were BUY NOW the winning bidders will be called to confirm their winning bid during or at the end of the Auction and the status of the item will be put to CLOSED.

2. If the last bids on any item results to be only one, whether by phone, email or in person, then the status of that item will become CLOSED and the winner will automatically be the only bidder with a highest bid

3. Phone and in person bids will be last taken 15 minutes before the suspension of the auction at 8.45pm.

4. At 09:00 pm the Auction will be suspended.

5. For the rest the items, the bidders who have bid during the Auction, by phone, email or in person, will be called all simultaneously by phone, one item at a time, while any bidder present that has made a bid in the last minutes will also be ask to approach the Auction Administration desk. Then a live auction will be held exclusively, with the final bidders only, there and then until the final bid is agreed and thus the winning bidder decided. This information will be loaded on the system, and item status will be closed. It is thus very important to leave the phone line or mobile contact number free immediately after the end of the auction as you will be called to confirm your final bid and given the opportunity to up your bid against present bids.

6. All items will be checked against this procedure until all items are decided, one by one and their status updated accordingly – that gives the opportunity for all bidders that have bid online, by phone or in person, with an interest in any item. The number of bidders called during this stage will be only those who have entered a valid bid, by phone, online or in person.

7. Any bidder that does not reply to the phone call on the number given at registration or will not be in the hall during this last stage of the Auction, will be deemed to have forfeited his right to review his or her bid in this last stage of the Auction. It is thus important to ensure that the Auction Administration have the correct contact details, and that the bidder ensures his/her line is free in during the final stages of the auction and sometime later. An attempt to contact the final bidders will be done once, barring that the bidder/s that would be contacted would then participate in the final outcome of the bid.

8. At the end of the live auction the winning bidder will be notified and the status of the item will be updated and CLOSED.


It is thus important for all bidders to bid the best bid they can when they are bidding especially if they cannot check the status of their bids or are bidding by phone, before the last 45 minutes of the Auction, or cannot be contacted after the end of the Auction. The Auction process has been modified in order to include and allow all final interested bidders to have an equal opportunity to own one of the items on Auction.

 

5.            Actions on Abusing Users

 

Please report any problems immediately so that if this will limit the issues there can be during bidding or sale of items online. Dar Tal-Providenza will reasonably check any instance or issue and try to resolve it, but as a Charity we cannot be held responsible for detailed investigations or IT management. It is always the intent of Dar Tal-Providenza to ensure all Users that anything reported will be checked as to ascertain the nature of the problem and expedite its resolution.

 

Without limiting other remedies, Dar Tal-Providenza may issue a User with warnings, limit, suspend, or terminate service and user accounts, restrict or prohibit access to, and activities on this site (including, without limitation, cancelling bids and removing listings), delay or remove content, remove any special status associated with the account, and take technical and legal steps to keep offending users off the website if:

    • A user is creating problems (including, without limitation, by harassing our staff or other users or by making unreasonable legal threats against Dar Tal-Providenza), or exposing us or another User to financial loss or legal liabilities, or by endangering our website operation;
    • If a User is infringing the rights of third parties by colluding with others to manipulate the sale of any item on this website;
    • If a user is seen to be acting inconsistently with the letter or spirit of this Agreement or our policies (including, without limitation, policies related bidding
    • despite reasonable endeavours, Dar Tal-Providenza is unable to verify or authenticate any information provided to register;
    • if a User fails to comply with the any of the listed agreements in User Agreement or the Terms and Conditions;
    • if a User is reported by other users, as fraudulent or a criminal.

Additionally, in appropriate circumstances and at Dar Tal-Providenza’s discretion, suspend or terminate accounts of users who may be repeat infringers.

As a User, one agrees not to hold Dar Tal-Providenza responsible for any loss you may incur as a result of the management taking any of the actions described above.

If any registered user have a dispute with regards to any specific item that has been donated and but on auction or sale, the user agrees to release Dar Tal-Providenza (and any officers, directors, agents, and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

Additionally, any registered user will also agree that he/she will not:

    • take any action that imposes or may impose (in our sole discretion) any interference on our infrastructure;
    • copy, reproduce, modify, create derivative works from, distribute, or publicly display any from this website without the prior expressed written permission of Dar Tal-Providenza and the appropriate third party, as applicable;
    • interfere or attempt to interfere with the proper working of this website or any activities conducted on or with our sites;
    • bypass our systems or use any other measures we may use to prevent or restrict access to our sites;
    • institute any legal action for whatever reason against Dar Tal-Providenza or any judicial action, or against its representatives, officers, directors, agents, and employees acting on behalf of Dar Tal-Providenza. 

 

6.            Dues

 

On winning a bid, a User is urged to contact Dar tal-Providenza by phone or email to organise a meeting at a convenient time for both parties to collect the item/s and pay the winning bid. If after 7 days no effort has been made by the winning User to contact Dar Tal-Providenza, and if Dar Tal-Providenza also fails all endeavours within those 7 days to contact the User, an email will be sent to notify the winner bidder that the second highest bidder will be contacted,. If the winning bidder was the only bidder, the item will be removed, and reissued for bidding, at the discretion of Dar Tal-Providenza. However if the User is abroad or unable to contact Dar Tal-Providenza, then either an email (auction@dartalprovidenza.org) or a phone call (21462844) to postpone the collection can be done. Otherwise, it will be deemed that the User has forfeited his win, and could be listed as an Abusing User and consequently Dar Tal-Providenza is free to take any action as listed in the section Actions on Abusing Users. In cases where the winner is abroad and has no one that can pick the item, Dar Tal-Providenza will at its discretion, ship the item by post or courier service, but at the cost of the winning User. Such costs, including and not exclusively, packaging, transportation, insurance and documentation, administration cost, will be quantified on request and have to be paid by the User. Such service is not a standard service and cannot be offered as a guaranteed service, and as such, Users from abroad are ideally advised to contact ether someone local to arrange for the collection or contact Dar Tal-Providenza to see what arrangements can be done. In any case Dar Tal-Providenza will reserve the right to insist on winning bidders to honour their bid from wherever they are bidding.

 

7.            Payments

 

Joining this website as a User and bidding on listed items is free. Dar Tal-Providenza does not charge fees for using this service but Users are encouraged if they can to either Donate or make bids to help Dar Tal-Providenza as a Charity that is an institution aimed at helping, supporting and looking after disabled persons throughout their life, giving a unique and invaluable service that would otherwise not be there. As such Dar tal-Providenza works solely on providence and with the generosity of each and every one of you. Donating items helps but buying these items helps more as it give this Charity the much needed funds to do this work, which currently amounts in excess of €3,000,000 every year as running costs for over 100 residents.

 

A user may close an account without penalty and after all the dues have been paid by collecting any item won or purchased, by giving due notice. Dar Tal-Providenza will do so within 30 days of such notice being given. There is a permanent Donate facility to this website and may post the temporary promotional events or new services on the site aimed at fund raising for Dar Tal-Providenza only.

 

Unless otherwise stated, all fees are quoted in Euros (€). You are responsible for paying all items won or purchased in a timely manner with a valid payment method by cheque or cash (or other options that may be later introduced) and also of collecting the items from Dar Tal-Providenza. Please call on 21462844 prior to visiting Dar Tal-Providenza to collect the item, to ensure the item/s are set aside for you.  If your payment method fails, we may collect fees owed using other collection mechanisms or by taking legal action and informing local authorities. A user also agrees that Dar Tal-Providenza, as a Charity, shall issue the buyer with invoices as required, in electronic format, by email, or given to buyer manually on collection. 

 

8.            The Bidding Agent

 

The Bidding Agent is an automated system, that when in use,  can automatically manage your bid, similar to other international auction sites. The other alternative is to have a Direct or English Auction, and in this case when a bid made, the value of the bid is listed without any reserves. Whether an auction is managed by the Bidding Agent or is a Direct Bid, this is solely decided by Dar Tal-Providenza, and the users are notified prior to bidding which bid system is in place. There can be also items listed on BUY NOW price and can be purchased there and then on the day of the Auction, online, by phone or in person by the first bidder that offers the listed price. These items once sold will be listed as SOLD or CLOSED and reserved for collection as detailed above.

 

When the Bidding Agent is in use, and a bid is entered by a user, the Bidding Agent will automatically manage the bid of the User to retain the lead, in specified steps of the sequence described in the table below, until the maximum of the User’s bid is reached, in which case, the Bidding Agent will allow the next highest bidder to take the lead.

 

If a new bid is lower than the allowed lowest bid, the Bidding Agent will automatically disallow a new entry. No further action is required by the User and the Bidding Agent will be always active till the end of the Auction, and will allow only the highest bid at any one point in time to lead the auction on any particular item. If a User is outbid during an auction, the user will receive a notification email. A winning bid will also generate an email to the winning user by the Bidding Agent.

 

The Bidding Agent will not be active when an item is being sold as Buy Now thereby having a fixed price, where the latest highest bid automatically replaces the previous best bid, at whatever value that is. Those bids entered after the specified time in Article 4, during a classic Direct / English style auction, will entitle those bidders only to an exclusive Live Auction, as specified in Article 4.

 

The Bidding Agent, when activated will increment your bid against other bids, automatically in all cases, and instantaneously declare the highest bidder, as per the specified ranges listed below. Once a limit in the table below is reached, the next bid cannot be less than the increment. The Bidding Agent will automatically disallow any entry that is less than the Minimum Increment.

 

Bidding Value – Price range in Euros

Minimum Increment in Euros

From (€)

To (€)

(€)

0

49

0.50

50.0

99

1

100

499

25

500

999

50

1000

1999

100

2000

4999

200

5000

9999

500

10,000

29,999

1000

30,000

39,999

2000

40,000 onwards

 

2500

 

 

 


Should an auction be held live by Dar Tal-Providenza, the increments of each item shall be decided by the Auctioneer presiding the auction and may not follow the table above prescriptively. 

 

9.            Prohibited Articles

 

Dar Tal-Providenza will sell items that are not prohibited or infringe any local or international law. As all its items are donated, Dar tal-Providenza will endeavour to ensure that the items are owned by the donor but if that is not the case, then Dar Tal-Providenza cannot be held liable or responsible including any of its officers, directors, agents, subsidiaries and employees.

 

10.            Content

 

For the convenience of the Users, we try to offer PDF catalogues when possible of the different auctions with images we take, descriptions and product specifications, which are provided by third-parties (including other Users or donors), which users may use, solely in connection with their purchases or bids during the time they are subscribed to this website.

 

While the volunteers of Dar Tal-Providenza try to offer reliable data, users cannot expect that the catalogues will always be accurate and up-to-date, and any user shall agree that they will not hold Dar Tal-Providenza as catalogue provider responsible for any inaccuracies.

 

If as a User or Donor, you are donating items or wish to refer our catalogues or auctions or sale of items, it is urged not to give Dar tal-Providenza misleading information, and fully comply with these Terms & Conditions and User Agreement, and all policies within. The catalogues may include copyrighted, trademarked or other proprietary materials which Dar Tal-Providenza shall use solely to describe the item and not to market it. 

 

11.         Notification Mails from our Website

 

There only a limited number of emails Dar Tal-Providenza Auctions website will send to its Registered Users.

            

The very first email a user will receive is to enable registration, and this is explained in the Registration section.

 

Once a user starts bidding, if such bid was the highest, and then outbid, an email will be sent to the user to notify that he/she has been outbid from auction@dartalprovidenza.org. Please do not reply to the email, as this email address is not monitored and it is an automated information service.

 

If a user wins an auction by placing the highest bid, another email will be sent notifying the user from the same account. This time the email will give the user the information as per the section Payments, and will direct the user on how to call and arrange for the picking up and paying for the item won. Users are urged to configure their email filters so that no messages sent from auction@dartalprovidenza.org address are sent to SPAM.

 

Users are urged not to overload the system by responding to these emails. It is better to call on 21464606 or the bidding number advertised on the day, to ask any queries or clarifications. If Dar Tal-Providenza cannot help you immediately, our support staff shall return your call if you leave them your contact details. 

If a user receives the outbid email, one can immediately go the website and increase the bid, by pressing on the same email, unless the auction has already ended. This email will not be sent if the time of the auction has expired. The user can always check on the website the winning bid. It is best to check for emails to ensure that a bid is the highest, or by refreshing on the page of the item/s one is bidding. It is thus ideal for any user to put the highest bid possible at any point in time, to avoid disappointment.

 

If anyone has any queries, please send them to admin email as per Contacting Us. We shall endeavour to reply to your email in 48 hours but we cannot guarantee a response on one day auctions. In that case we suggest you call for any query.

 

12.               Privacy

 

Dar Tal-Providenza does not sell or rent personal information to third parties for their marketing purposes without users explicit consent. Dar Tal-Providenza uses user information only for its fund raising events. At this stage Dar Tal-Providenza cannot guarantee that should you wish not to receive any such information Dar Tal-Providenza can exclude you, but Dar Tal-Providenza shall endeavour to do so in the future. Dar Tal-Providenza view protection of users' privacy as a very important community principle. Dar Tal-Providenza stores and process user information only on computers that are protected by standard technological security devices offered by its infrastructure administrator. A user can access and modify the information provided to Dar Tal-Providenza. When required Dar Tal-Providenza will upgrade, verify and certify user details and privacy principles. If a user objects to such Information being used as described above,  then said User should elect not to subscribe but choose to phone Dar Tal-Providenza and make a personal bid. However in such cases user details will also be stored on another system to ensure the user making the bid and receiving the item is a real or natural person.

 

13.               Legal disputes

 

If a dispute arises between a user and Dar Tal-Providnza, Dar Tal-Providenza strongly encourages the user to first contact administration directly to seek a resolution. Dar Tal-Providenza will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation. Any claim, dispute or matter arising under or in connection with this Agreement shall be governed and construed in all respects by the laws of Malta. All users and Dar Tal-Providenza shall both agree to submit to the exclusive jurisdiction of the Maltese Courts.

A user also agrees to only use this site and services in accordance with this Agreement. The user agrees to compensate Dar Tal-Providenza in full (and our officers, directors, agents, subsidiaries and employees) for any losses or costs, including reasonable legal fees, Dar Tal-Providenza  may incur arising out of any breach by a user of this Agreement or violation of any law or the rights of a third party. 

 

14.               Liability

 

 Users will not hold Dar Tal-Providenza responsible for any loss they may incur as a result of DTP taking any of the actions described in Actions on Abusing Users section above nor for other users' actions or inactions. Users acknowledge that Dar Tal-Providenza is not a traditional auctioneer but a Charity. This site is a website created to allow Dar Tal-Providenza to offer, sell, and get donations for anything being donated, at anytime, from anywhere and anyone, in a variety of pricing formats and locations, using Buy Now fixed price formats and auction-style formats. At no point can Dar Tal-Providenza claim responsibility for the items being listed and sold, through this website. 

Dar Tal-Providenza have no control over and do not guarantee the quality, safety or legality of items advertised, the truth or accuracy of listings, as items are donated, or the truth or accuracy of information posted, as this will be researched in good faith. The Users are responsible for their purchase, can at any time visit Dar Tal-Providenza and check the item/s for sale, or request via email further pictures or information when possible re the content posted, and as such responsible for the purchase and payment of the item at the end of the sale or auction. For all categories, a bid or offer is a binding transaction representing a buyer’s serious expression of interest in buying the item and does not create a contract for sale between the User and Dar Tal-Providenza. 

Please do not assume that the item for sale, will include the cost of export and any other additional expenses. These have to be borne by the User. Dar Tal-Providenza will enquire when possible on the cost of shipping and packaging, but ideally, the item is collected directly from Dar Tal-Providenza and then shipped to the User, if the User is abroad, by a third party of his/her choice.

Dar Tal-Providenza cannot guarantee continuous or secure access to these services, and operation of the site may be interfered with by numerous factors outside of our control. While Dar Tal-Providenza will use reasonable endeavours to maintain an uninterrupted service, no cannot guarantee can be made or any promises or warranties (whether express or implied) about the availability of such services.

Dar Tal-Providenza (including subsidiaries, affiliates, officers, directors, agents and employees) shall not be liable to any user or buyer in contract, tort (including negligence) or otherwise for any business losses, such as loss of data, profits, revenue, business, opportunity, goodwill, reputation or business interruption or for any losses which are not reasonably foreseeable by us arising, directly or indirectly, out of use or inability to use this site and services.

 

15.               System Availability

 

This website is run by a known and proven Internet provider that guarantees a nearly 100 percent availability and performance. However once can never forecast a server breakdown, a prolonged electricity outage or any other unforeseen circumstance. If this should happen, we urge the Users to phone on 21464606 or on other specifically advertised numbers for the acution only, to place their bids, whilst Dar Tal-Providenza would endeavour to restore its website.

 

16.               How to Cancel Membership

 

Send an e-mail with your name, address, and date of birth to auction@dartalprovidenza.org. Dar Tal-Providenza shall block your account if there are still pending dues and once all dues are settled, then the account will be deleted in 10 working days. Dar Tal-Providenza are obliged to store your date for the period of time as per the Data Protection Act. 

 

17.               Cancel a Bid

 

When making a bid, the website will ask all users to confirm their bid. If a bid is made by mistake, a user should immediately contact Dar Tal-Providenza on the bidding phone number that will be amply advertised during Festa Tal-Generozita, as soon as the mistake is realised. If the closing bid has only 3 hours to go then Dar Tal-Providenza cannot guarantee that your bid can be retracted!

One can also send an e-mail to auction@dartalprovidenza.org, and during major auctions this email will be constantly monitored. However Dar Tal-Providenza can take more than 48 hours to resolve the matter and reply. Users should enter their Bidder Number, Auction name and Item number in question, their username and date of birth, so that the administrator can delete said bid. The bid withdrawal shall be recorded in the user profile for our records. More than two-bid withdrawals within an auction can result in the suspension of a user’s account. A total of more than 4 withdrawn bids can lead to the final closure of a user’s account.

Dar Tal-Providenza reserves the right to fix any processing errors discovered. Dar Tal-Providenza will correct any processing errors by any erroneous entries and will contact the User to verify and confirm accordingly by phone or email.

 

18.               General

 

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall be enforced.

Section headings are for reference purposes only and do not limit the scope or extent of such section.

Dar Tal-Providenza failure to act with respect to a breach by a user or others does not waive Dar Tal-Providenza right to act with respect to subsequent or similar breaches. Dar Tal-Providenza does not guarantee an action will be taken against all breaches of this Agreement.

 

 

This Agreement sets forth the entire understanding and agreement between Dar Tal-Providenza and the User with respect to the subject matter hereof. 

  

19.               Contacting us

 

    • or by phone on 21464606
    • or send a letter to

 

The Auction Administrator

Dar Tal-Povidenza

Lapsi Road

Siggiewi